Policy

Complaints Policy

Our approach We want to hear when something is not right. A complaint is a chance to put things right quickly and to improve the way we work. How to complain - Tell us informally. Speak to your key worker or the home manager. Most issues are sorted out at this stage. - Formal complaint. Write to us by email …

  • Fill in the short form with your name and email.
  • Your request will be sent to our office.
  • We will be in touch about your request.

Last updated 2 November 2026

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We Will Be In Touch

Other Policies

Safeguarding Policy

Purpose Triumph Care Support is committed to keeping every young person we support safe from abuse, neglect and …

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Data Protection & Privacy Policy

What we collect We hold personal information about the young people we support, their families, referrers and our …

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Equality, Diversity & Inclusion Policy

Every young person and every member of staff is treated with dignity and respect, whatever their background, identity …

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